TERMS AND CONDITIONS
Cancellation and Refund Policy
REFUNDS:
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All questions and requests must be made through email to courses@crossfunctionmassage.com
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If purchased more than 60 days before the live course start date, you are eligible for a 100% refund of current received funds within 7 days of the initial purchase
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A 20% refund of current received funds is available if requested more than 30 days before the live course start date, regardless of the purchase date
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If the request is made within 30 days or less before the live course or intensive start date, no refunds are allowed.
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A$50 cancellation fee will be deducted from funds paid prior to refunding.
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Refunds can only be made back to the card that was used for purchase.
TRANSFERS:
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Amount paid on file may be applied as a coupon code to a future week-long intensive, A La Carte Live Section, or Single Course Live Session in that country, within eight months of the initial course purchase date.
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If you transfer from one live course date to another, you will lose any extra / special discounts that were applied to your initial registration.
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No transfers or refunds can be made once event begins
ONLINE/DIGITAL COURSES:
All payments made for online and/or digital courses are non-refundable nor cancellable, and no refunds shall be issued or credits allowed. The student's access to the course content will be available until the course is no longer valid with the company.
CLOSING:
CrossFunction Sports Massage, PLLC, reserves the right to cancel registration and remove the student from a live or digital course if the student fails to pay for the course or any other registration fees, has copyright infringements on any content/material, or at-will under undue and unfortunate circumstances. In these very rare circumstances, any cost or registration fees that have been collected by the company will not be refunded.